Privacy Policy

Last updated: May 2026

1. Introduction

CraftedMinds ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website craftedmindss.com, use our services, or interact with us in any capacity. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services. We reserve the right to update this policy at any time, and your continued use of our services constitutes acceptance of any changes.

2. Information We Collect

Personal Information

When you reach out to us via our contact forms, WhatsApp, email, or any other communication channel, we may collect your name, email address, phone number, business name, and any other information you voluntarily provide. This information is used solely to respond to your inquiries and deliver our services.

Automatically Collected Information

When you visit our website, certain information is collected automatically through cookies and similar technologies. This includes your IP address, browser type, operating system, referring URLs, pages viewed, dates and times of visits, and interactions with our website content.

Business Information

In the course of providing our AI automation, Meta Verification, and advertising services, we may process business-related information including Meta Business account details, WhatsApp Business API configurations, ad campaign data, and analytics reports. This information is necessary to deliver the services you have engaged us for.

3. How We Use Your Information

We use the information we collect for the following purposes:

To provide, maintain, and improve our AI automation, Meta Verification, and advertising services
To respond to your inquiries, requests, and provide customer support
To process transactions, manage accounts, and send related information
To monitor and analyze usage patterns and trends to improve user experience
To detect, prevent, and address technical issues, fraud, or security threats
To send you updates, marketing communications, and promotional materials (with your consent)
To comply with applicable legal obligations and enforce our agreements

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us understand how you use our site and enable certain functionality. We use the following types of cookies: Essential Cookies: Required for the website to function properly. These cannot be disabled. Analytics Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously. We use Google Analytics 4 (GA4) for this purpose. Functional Cookies: Enable enhanced functionality and personalization, such as remembering your preferences and settings. You can control cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of our website.

5. Third-Party Services

We integrate with the following third-party services, each with their own privacy policies:

Google Analytics 4 (GA4): We use GA4 to collect anonymized website usage data. Google processes this data according to their Privacy Policy. You may opt out by installing the Google Analytics Opt-out Browser Add-on.
Cloudflare: Our website is protected and served through Cloudflare, which collects IP addresses and security-related data to provide DDoS protection, performance optimization, and security services.
Resend: We use Resend for transactional email delivery. When you contact us or sign up for communications, Resend may process your email address as part of the email delivery process.
Meta (Facebook/WhatsApp): For clients using our Meta Verification and WhatsApp AI services, we interact with Meta's platforms. Meta's own data practices are governed by their respective Privacy Policies.

6. Data Security

We implement industry-standard security measures to protect your personal information, including encryption in transit (TLS/SSL), access controls, secure infrastructure hosting, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. In the event of a data breach, we will notify affected individuals in accordance with applicable legal requirements.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Right to Access: Request a copy of the personal data we hold about you
Right to Rectification: Request correction of inaccurate or incomplete data
Right to Erasure: Request deletion of your personal data (subject to legal obligations)
Right to Restriction: Request restriction of processing of your personal data
Right to Data Portability: Request your data in a structured, machine-readable format
Right to Object: Object to processing of your personal data for specific purposes
Right to Withdraw Consent: Withdraw consent for marketing communications at any time

To exercise any of these rights, please contact us at hello@craftedmindss.com. We will respond to your request within 30 days.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us: CraftedMinds Email: hello@craftedmindss.com Website: craftedmindss.com We are committed to resolving any privacy-related concerns promptly and transparently.